Ferrovial - Annual Report 2010

PDF Version

Spanish version

Stakeholder engagement

Policy of transparency and engagement

The principle that guides Ferrovial's behavior toward shareholders, investors, analysts and the market in general is the transmission of true and complete information that provides an accurate picture of the company and of its business activities and strategies.

Transparency is exercised within legal limits (according to established rules and time frames) and with respect for the rights of all the interested parties. With respect to financial reporting, Ferrovial has a control procedure for reporting relevant operations that reflects the measures provided in the Spanish Securities Market Act.

In communications related to users and employees, Ferrovial guarantees the right to data security, confidentiality and privacy. In general, Ferrovial requires that its employees make judicious and professional use of the information about the company to which they have access. The company considers it essential to protect its information so that it is not destroyed, rendered unavailable, tampered with or disclosed without authorization. For this purpose, it has established a series of general practical guidelines applicable both to Ferrovial's information assets and to the systems that process and support them.

In accordance with this principle, in 2010 Ferrovial launched the La Seguridad empieza por ti (Security begins with you) campaign that covers collaboration with employees. The training is based on the following basic principles: ownership of information, handling of information restricted to authorized and business purposes, adaptation to the legal framework and Code of Business Ethics.

In 2010 Ferrovial implemented an internal and external communication protocol designed to ensure that in a crisis situation the decision-making organizational levels are provided with reliable and sufficient information in the shortest possible time. Specific procedures were introduced in the business areas, including measures to be implemented in order to mitigate damage to people or the environment, as well as to reduce its economic impact and help the business activity to recover in the shortest possible time.

The professionalism of relations between the company and its stakeholders has led to the establishment of dialog across different areas, mostly depending on the Board of Directors, that are specifically equipped to attend to the interests of each group.

Ferrovial has a variety of multi-stakeholder channels:

  • Corporate website: Provides up-to-date information focused on the different stakeholder profiles.
  • Corporate communication: Covers all the public interested in the company through specialized and general media.
  • Annual on-line report: Its aim is to present the company's annual balance sheet to the stakeholders, with information on the activity, earnings, milestones and goals, based on specific subjects that have been identified as of interest for the various stakeholders.

In 2010 a comprehensive communication plan began to be developed for the stakeholders with regular activities such as the following:

  • Stakeholders’ Forum
  • Perception surveys

© Copyright 2010. Ferrovial

In agreement with:
  • Dow Jones Sustainabiliy Indexes
  • LBG Spain
  • Ethibel
  • FTSE4Good
  • The Global Compact
  • Distinction of Equality
  • Triodos Bank
  • Carbon disclosure project

This is an electronic version of the 2010 Annual Report prepared by Ferrovial S.A. for its stakeholders, which aims to be complete and accurate. The contents of this version can be checked by referring to the print version. A copy of the print version in PDF format is available to download on this web page